Salesforce Admin – Leader

🕒 June 28

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience • Own the communication of any platform changes to end users and stakeholders • Monitor and improve user adoption • Manage integrated applications and third-party suppliers • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules • Salesforce configuration changes • Data management to improve Salesforce data quality, implementing rules and automation as needed • Proactive system maintenance, including security reviews, release updates, health check, and Optimizer

🎯 Requirements

• Bachelor’s degree in IT or Computer Science is preferred • 10 to 11 years of hands-on Salesforce administration and deployment experience across Sales Cloud, Service Cloud, Experience Cloud, Apttus CPQ/CLM • Strong experience supporting release processes in a multi-org or multi-cloud Salesforce environment • Proven experience with Apttus CPQ/CLM configurations and troubleshooting • Salesforce Administrator, Platform App Builder and Platform Developer I (preferred) • Proficiency in Apex, LWC, Flow, SOQL, triggers and Salesforce design patterns & testing frameworks • Experience in Agile environments with excellent communication, teamwork and business acumen

🏖️ Benefits

• Employee Impact Groups • FA Cares volunteer opportunities • Mentorship Advantage Program • SOAR, award-winning manager development program • Professional development opportunities, such as our award-winning SOAR program • Generous Paid Time Off Program* • Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* • Competitive benefits (medical, dental, etc.)* • Global Employee Assistance Program (EAP) available to all team members • Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year