Forcepoint
1001 - 5000 employees
Founded 1994
🔒 Cybersecurity
🏢 Enterprise
☁️ SaaS
💰 $18M Post-IPO Equity on 2006-09
Cybersecurity • Enterprise • SaaS
Forcepoint is a cybersecurity company offering a data-first approach to securing digital environments. Specializing in data security across cloud, web, email, and enterprise networks, Forcepoint provides solutions such as Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), Secure Web Gateway, and Next Generation Firewall (NGFW). The company enables secure and efficient access to data in the cloud and on-premises, deploying AI-powered automation to enhance risk management and streamline compliance. As a recognized leader in security service edge solutions, Forcepoint is trusted by organizations to protect sensitive data and prevent breaches across varied digital platforms.
Technical Support Engineer III
🕒 May 31
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Forcepoint
1001 - 5000 employees
Founded 1994
🔒 Cybersecurity
🏢 Enterprise
☁️ SaaS
💰 $18M Post-IPO Equity on 2006-09
Cybersecurity • Enterprise • SaaS
Forcepoint is a cybersecurity company offering a data-first approach to securing digital environments. Specializing in data security across cloud, web, email, and enterprise networks, Forcepoint provides solutions such as Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), Secure Web Gateway, and Next Generation Firewall (NGFW). The company enables secure and efficient access to data in the cloud and on-premises, deploying AI-powered automation to enhance risk management and streamline compliance. As a recognized leader in security service edge solutions, Forcepoint is trusted by organizations to protect sensitive data and prevent breaches across varied digital platforms.
📋 Description
• Provide world-class support experience to enterprise customer base • Assist customers with troubleshooting and resolving issues related to Forcepoint and associated third-party products • Act as technical advisor within the team • Participate in product supportability programs
🎯 Requirements
• Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience • Six or more years of experience supporting business to business customers • Hands-on experience with Networking fundamentals, HTTP protocol, Application Support Basics, SSL/TLS protocols, SMTP, Packet Capture/Analysis with tcpdump and Wireshark, Diagnosing network latency, Active Directory, MSSQL fundamentals, Information Security Concepts • Experience supporting Red Hat Linux fundamentals and Windows
🏖️ Benefits
• Equal employment opportunities for all applicants and employees • Reasonable accommodation for qualified individuals with disabilities
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