Senior Quality Specialist

🔥 15 hours ago

🇩🇴 Dominican Republic – Remote

⏰ Full Time

🟠 Senior

✨ Quality Specialist

👻 Ghost score 11%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Forward Financing

Forward Financing

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🤝 B2B

💰 $250M Debt Financing on 2021-05

Finance • Fintech • B2B

Forward Financing is a company that provides fast and flexible financing solutions for small businesses. They specialize in offering capital to small businesses that may struggle to secure funding from traditional financial institutions. With a simple application process, businesses can receive funding decisions within hours and may have funds transferred the same day. Their revenue-based financing model allows payments to adjust with the business's revenue. Forward Financing aims to provide clear and transparent terms, ensuring customer satisfaction and trust. They have been recognized for their excellent service and are rated highly by small business owners.

📋 Description

• Lead risk control self-assessment activities to identify operational risks, evaluate controls, and develop mitigation strategies • Evaluate end-to-end processes to simplify, standardize, automate, and improve workflows • Perform deep-dive root cause analyses on systemic defects, distinguishing human error from systemic control flaws • Analyze data and operational trends to identify systemic risks and improvement opportunities • Support new operating models and pilots by establishing controls and risk measurements • Track remediation initiatives and report key risks and trends to leadership • Challenge existing processes to optimize risk, efficiency, and customer experience • Package control testing proof, risk registers, and remediation logs • Monitor Systemic Key Risk Indicators (KRIs) • Report on aging remediation plans during monthly risk reviews • Advise Product and Engineering on control design for new products and automated tools • Partner with Operations, Product, Engineering, Compliance, and Internal Audit to identify workflow risks, evaluate control design adequacy, and build audit-ready artifacts

🎯 Requirements

• 3+ years of experience in process QA, operational risk, risk & controls, or business process management • Strong analytical, problem-solving, and root cause analysis skills • Excellent communication and stakeholder management skills • Ability to influence without direct authority and navigate ambiguity • Fluency in English and Spanish • Statistical Quality Control or Lean training is nice to have, not indispensable • Legally authorized to work in the Dominican Republic • Successful completion of a background check, including criminal, education, and employment history • At least two professional references

🏖️ Benefits

• Background check and at least two professional references are required as a condition of employment • Equal employment opportunity and disability accommodations • AI-assisted candidate screening and assessment • Recognized as a Best Place to Work and certified as a Great Place To Work®

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