Customer Support, Sales Admin

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🕒 March 23

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FOUNDRY

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise • Office

FOUNDRY is a flexible coworking space provider in the UK, offering innovative work environments suited for freelancers, startups, and established businesses. With amenities such as coworking lounges, private offices, dedicated desks, meeting rooms, and wellness suites, FOUNDRY promotes a thriving community that enhances productivity and collaboration. Each location is designed to cater to the varying needs of its users, making it an ideal partner for those embracing hybrid work models.

📋 Description

• Sales support: Prepare slide decks, one-pagers, and follow-up emails ahead of sales calls and demos. • Prospect follow-up: Chase warm leads, re-engage prospects who’ve gone quiet, and keep conversations moving. • Customer onboarding: Run implementation check-ins with signed clients after the founder’s initial onboarding call. • Customer support: Handle day-to-day client queries. • CRM & pipeline management: Keep the sales pipeline updated. • Research: Investigate product ideas, competitive intelligence, and prospect information on an ad hoc basis. • Collateral management: Maintain and update case studies, testimonials, and sales materials as the library grows. • Ad hoc tasks: This is a startup — no two days look the same.

🎯 Requirements

• 2+ years in a customer-facing role at a SaaS or technology company • Excellent written English • Proactive and ambitious • Self-starter mentality • Reliable and detail-oriented • Available 12:00 – 4:00 PM UK time, Monday to Friday

🏖️ Benefits

• Stability & Growth • People-First Culture • Global Collaboration • Mission-Focused Work