AI Automation – Ops Lead

Job not on LinkedIn

🕒 September 2

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 44%

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Logo of Fresh Prints

Fresh Prints

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Learn how different teams and business units operate, map workflows, and identify repetitive or inefficient processes. • Recommend and prioritize AI and automation opportunities based on business value, complexity, urgency, and scalability. • Design and implement practical AI-powered workflows from start to finish. • Connect organizational platforms using integrations, APIs, webhooks, scripts, and no-code or low-code tools. • Use large language models to extract, structure, classify, enrich, summarize, and route information. • Build lightweight internal tools, interfaces, dashboards, or applications. • Improve CRM and relationship-tracking systems, including contact capture, enrichment, stale-record detection, lead scoring, relationship insights, introductions, and follow-ups. • Translate business needs into technical solutions, prototype quickly, gather feedback, test, deploy, monitor, troubleshoot, maintain, and document automations. • Build safeguards and human-review steps where accuracy or business judgment is important. • Explain solutions to nontechnical stakeholders, train users, gather feedback, and establish responsible AI standards. • Develop an understanding of Nucleus’s business units, prioritize the automation wishlist, launch high-impact automations, improve relationship data tracking, establish repeatable automation processes, and create an AI implementation roadmap.

🎯 Requirements

• At least three years of relevant experience in automation, AI implementation, operations, product, business systems, software development, or a related field—or a portfolio that demonstrates equivalent practical ability. • Experience building working automations that solve real business problems. • Strong practical understanding of generative AI and large language models. • Experience using AI tools as part of everyday work, not only for experimentation. • Ability to connect applications using APIs, webhooks, native integrations, or automation platforms. • Comfort using no-code and low-code platforms. • Enough technical fluency to use scripting or lightweight development when necessary. • Strong process-mapping and problem-solving skills. • Ability to understand a business problem before choosing a technical solution. • Excellent written and verbal communication skills. • Ability to communicate effectively with nontechnical stakeholders. • Strong attention to detail, particularly when testing and deploying automated workflows. • Ability to manage projects independently and deliver solutions with limited direction. • Comfort working in a fast-moving environment where requirements may initially be unclear. • Experience with tools such as Zapier, Make, n8n, Airtable, Retool, Notion, HubSpot, OpenAI, Claude, or similar platforms would be valuable. • Nice-to-have experience with CRM systems, relationship intelligence, lead enrichment, recommendation systems, internal tools, lightweight web applications, databases, structured data, data-cleaning workflows, JavaScript, Python, SQL, data privacy, security, access controls, and responsible AI practices.

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