Collections Specialist

đŸ”„ 0 minutes ago

🇼🇳 India – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

📞 Collections

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Fresh Prints's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Fresh Prints

Fresh Prints

11 - 50 employees

Founded 2013

🛒 Retail

đŸ›ïž eCommerce

đŸ‘„ B2C

Retail ‱ eCommerce ‱ B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

‱ Manage the entire invoice collection process and help ensure timely payment of over $40 million per year in revenue ‱ Follow up with customers on open and overdue invoices ‱ Handle case escalations and complex invoices ‱ Coordinate with universities, student organizations, and companies on invoice payments ‱ Track and report overall collections metrics ‱ Apply check and Venmo payments to invoices ‱ Take card payments over the phone ‱ Apply discounts and refunds to invoices ‱ Identify and take ownership of projects that add value ‱ Analyze invoice-level and portfolio-level data to determine priorities, plan collection efforts, and drive timely payments

🎯 Requirements

‱ 2+ years of experience in the Finance/Collections/Accounts Receivable field ‱ Excellent communication skills and proficiency in English are a must ‱ Customer centric ‱ Good problem-solving skills ‱ Proactive, goal-oriented, open to change, calm under pressure, and highly attentive to detail

đŸ–ïž Benefits

‱ 2-month paid Sabbatical to eligible employees ‱ Remote working / Work From Home

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