
501 - 1000 employees
Founded 2014
🛍️ eCommerce
☁️ SaaS
💰 $25M Venture Round on 2022-08
eCommerce • SaaS • Analytics
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
🔥 10 minutes ago
Where this job comes from
Posted on FullStory's careers page, not through a job board
First seen by Remote Rocketship 10 minutes ago

501 - 1000 employees
Founded 2014
🛍️ eCommerce
☁️ SaaS
💰 $25M Venture Round on 2022-08
eCommerce • SaaS • Analytics
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
• Own and evolve the back-end service storing user progress, guides, and survey data • Lead large cross-team strategic initiatives • Clarify ambiguous product requirements with product managers and designers • Write design documents covering recommended approaches and trade-offs • Review designs with the team and partner teams including mobile, web capture, data management, and infrastructure • Break approved designs into Jira delivery plans • Coordinate timelines with the product manager • Deliver end to end across infrastructure, back-end services, the JavaScript guides snippet, and the React-based editor • Define test plans and acceptance scenarios • Participate in an on-call rotation • Triage questions and issues from other teams and Customer Support • Debug across client and server • Occasionally join customer calls to troubleshoot • Mentor engineers and improve code review and engineering workflows in GitHub • Run proofs of concept for new technology • Partner with other staff engineers on company-wide initiatives, including hackathons and Builders' Fridays • Use AI tools for design, coding, code review, debugging, and test planning while verifying their output • Help shape AI-driven customer features such as content generation and Model Context Protocol servers
• Designed, built, and operated complex back-end systems in production from architecture through delivery • Strong back-end engineering and end-to-end complex systems design skills • Experience ideally in PHP or Go; Java and other back-end languages also welcome • Ability to move comfortably between programming languages • Experience writing technical design documents and leading architecture decisions • Experience mentoring other engineers • Front-end experience with JavaScript, ideally React • English fluency in speaking, reading, and writing for daily collaboration with US-based teams • Bachelor's degree in computer science or a related field • Legally authorized to work in Colombia • Nice to have: experience migrating a legacy service to a new stack, building in-app guidance or survey products, or working on real-time, client-side experiences
• Discretionary bonus of up to 15% of base salary, contingent upon Fullstory meeting its performance targets • Flexible PTO policy • Annual company-wide closure • Federal holidays • Supplemental coverage options for international Fullstorians • Professional development opportunities through training programs • Annual learning subsidy for US and EMEA-based employees • Monthly productivity stipend for US and EMEA-based Fullstorians • Team off-sites • Annual full-company meet-up • Paid parental leave • Bereavement leave, including miscarriage/pregnancy loss
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