Tour Leader – Western Europe

🕒 May 26

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Logo of G Adventures

G Adventures

1001 - 5000 employees

Founded 1990

💰 Private Equity Round on 2021-02

Travel

G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.

📋 Description

• Consistently deliver a high level of customer service and traveller satisfaction • Provide leadership for our travellers and be responsible for their well-being • Continually increase your knowledge about the visited country, its culture, religion, current affairs, environment, etc • Have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc • Develop a series of information sources and contacts that can be of assistance when required • Maintain a valid passport and visa • Keep vaccinations and preventive medication up to date • Be mindful of potential opportunities for G Adventures, such as new destinations, new CEOs, new markets or ways to improve itineraries • Act as day-to-day guide, interpreter and manager of the group • Deal directly with your traveller's issues and concerns, ensuring that passenger satisfaction is effectively achieved • Maintain the established travel itinerary as closely as possible, making changes only when necessary • Make or reconfirm reservations for accommodation, transportation and activities as required • Assist and accompany travellers during optional activities and meals • Advise travellers on suitable restaurants, additional transport requirements, purchase of souvenirs, etc • Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided • Provide a report for each trip, in the requested format • Keep the Trip notes updated in the standardized format • Train new Leaders as required, passing on as much trip-related information as possible • Provide assistance to the regional offices when requested by their Managers or by the Toronto office

🎯 Requirements

• A Love for Adventure Travel • Previous experience living, travelling, studying or working abroad is an essential requirement • Good command of the English language is mandatory • Region specific language is also very important • Excellent Leadership and Communication Skills • Resourcefulness • Awareness of and Commitment to Sustainable Tourism • Good Health and High Energy Level • First Aid/CPR Certification • Background in basic accounting/budgeting is an asset • Computer literacy

🏖️ Benefits

• Opportunity to grow your career • Support via a variety of Team Resource Groups

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