Dispatcher Representative

🔥 6 minutes ago

🌐 Nicaragua, Honduras, +3 more countries – Remote

🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇵🇭 Philippines – Remote 🇯🇲 Jamaica – Remote 🇹🇹 Trinidad and Tobago – Remote

💵 $800 / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Dispatcher

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Geeks on Site

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💼 Consulting

📦 Logistics

🔐 Security

Consulting • Logistics • Security

Geeks on Site is a nationwide tech-services company offering both on-site and remote support for residential and commercial customers. They provide computer and laptop repair, virus/malware removal, data recovery, printer and POS system services, smart home device installation (thermostats, doorbells, speakers, lighting, security cameras), TV mounting and home theater installation, and managed IT/outsourced IT for businesses. The company emphasizes same-day service, certified technicians, and membership plans for ongoing support.

📋 Description

• Assign customer jobs to the right technicians based on availability, location, and skillset • Communicate with technicians via phone, chat, or email to provide all necessary details for each job • Gather and confirm technical information from customers to ensure technicians are prepared • Maintain real-time tracking of open jobs, following up until the technician confirms completion • Handle inbound/outbound calls with technicians and customers, providing clear and professional communication • Troubleshoot scheduling conflicts and escalate issues when needed • Meet daily and weekly assignment targets, contributing to overall team performance • Document activities accurately in CRM/dispatch software

🎯 Requirements

• Fluent English (spoken and written) • Strong organizational skills – ability to manage multiple jobs and follow up without losing track • Tech-savvy mindset – comfortable with dispatch and CRM systems, able to explain job details to technicians • Great phone presence – confident, empathetic, and persuasive on calls • Results-driven and ambitious toward meeting targets • Problem-solver – quick thinker when unexpected challenges arise • Must have your own working computer (Windows only; Mac not allowed due to system compatibility) • Must have a reliable, high-speed internet connection • Willing to undergo a background check if selected • Must be able to work 6 days per week, 8 hours per day, aligned with EST

🏖️ Benefits

• Paid training program • 15 days PTO per annum • Work remotely from anywhere in LATAM • Opportunity to grow with a U.S.-based company leading in tech services • Fast-paced, dynamic environment where your impact is recognized