NOC Operator

Job not on LinkedIn

🔥 6 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Operator

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Getty Images

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

📱 Media

🛍️ eCommerce

🤖 Artificial Intelligence

Media • eCommerce • Artificial Intelligence

Getty Images is a leading company providing a wide range of royalty-free creative visual content, including images, videos, illustrations, vectors, and music, available in various formats and styles. The company offers exclusive visual content that is not available elsewhere, covering diverse categories such as creative, editorial, sports, entertainment, and fashion. Getty Images also incorporates artificial intelligence tools to enhance content creation and customization, allowing users to generate and modify images with ease. Additionally, Getty Images provides services like media management, custom content creation, and premium subscription plans to access their extensive library of high-quality assets, catering to both commercial and individual needs.

📋 Description

• Provide 24x7 support of production systems • Identify, resolve, and escalate issues quickly to minimize customer impact • Advise teams, coordinate resources, and provide leadership through the Incident Management process • Respond to alerts and triage, resolve, or escalate incidents as needed • Work with Sales Ops on website issues • Advise App Dev during code rollbacks • Identify and resolve SQL blocking on critical systems • Report suspicious activity and disabled accounts to Security • Coordinate with Facilities, Network, Storage, and Service Desk teams during remote office equipment power outages • Assist with core system patching • Improve team responsiveness and technical skills through projects • Prepare incident notifications detailing scope and impact

🎯 Requirements

• Associate's degree, technical certification, or coursework in Information Technology, Computer Science, Cybersecurity, or a related field; or equivalent professional experience in a technology-focused role • Foundational understanding of computer systems, networking, and IT infrastructure concepts • Strong analytical, troubleshooting, and problem-solving skills • Excellent written and verbal communication skills • Ability to learn new technologies, follow established processes, and thrive in a fast-paced operational environment • Experience in a NOC, Help Desk, Service Desk, or other technical support environment • Familiarity with incident management and operational support processes • Experience with IT monitoring, troubleshooting, or security tools such as Splunk or CrowdStrike • Familiarity with AWS, SQL Server, or other enterprise technologies • Industry certifications such as AWS Cloud Practitioner, CompTIA A+, Network+, or Security+

🏖️ Benefits

• Company-paid holidays • Time away from work and emphasis on rest and recovery • Leadership development • Diversity and inclusion training • Mentoring programs • High potential program • Professional and skills development • Global morale events and local gatherings • Employee Resource Groups • Access to experts and senior leaders via open forums, all hands, and content hours • Hybrid-working culture

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