Collections Specialist

🕒 July 17

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Whizz

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

🍽️ Food & Beverage

🚗 Transport

Logistics • Food & Beverage • Transport

Whizz is a company specializing in the rental and sale of electric bikes, primarily targeting food delivery services. It offers flexible payment options, including monthly rentals and split payment plans, making it accessible for individuals, even those without a Social Security Number. Whizz provides e-bikes across various locations, ensuring easy maintenance, safety features, and customer support in multiple languages. They prioritize convenient transportation solutions with an emphasis on efficiency and earning potential for delivery drivers, aiming to eliminate the hassles of traffic and maximize delivery performance.

📋 Description

• Monitor and track overdue accounts using established protocols to secure timely payments • Maintain accurate and up-to-date records of delinquent accounts, including payment arrangements, communications, and invoices • Provide exceptional customer service while conducting effective collections efforts • Collaborate with other departments to resolve customer issues and disputes efficiently • Prepare and provide regular reports on debt collection activities and progress • Adhere to all state and federal collection laws and regulations to ensure compliance

🎯 Requirements

• 1+ years of experience in Collections • Fluent in English (at least C1 level) • Knowledge of an additional language: French, Arabic, or Spanish is advantageous • Proficiency with Microsoft Office and Google Workspace • Strong negotiation skills • Attention to detail • Ability to handle challenging customers • High-speed internet connection • Personal computer and headset • Knowledge of state and federal collection laws is preferred • Availability for 40 hours a week with 8–9 hour shifts scheduled within 9:00 AM to 8:00 PM EST

🏖️ Benefits

• Competitive salary with performance bonuses • Friendly and supportive team • Opportunity to work and grow professionally at an international level