Lead Services Specialist – Customer Contract Management

🔥 1 hour ago

🇩🇿 Algeria – Remote

⏰ Full Time

🟠 Senior

🛒 Procurement

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Own portfolio customer relationships, operational excellence, and team leadership for the assigned area • Manage the financial performance of the backlog for contractual and transactional service activities within the sub region • Partner with Product Line Leaders to drive productivity, cost reduction, customer availability, and reliability programs • Foster collaboration across parts, repairs, engineering, services execution, and other critical areas • Develop services business strategy for the defined portfolio and provide feedback on market dynamics • Build influential relationships with assigned customers and lead customer issue resolution • Implement strategies to maximize business activities with assigned customers • Lead sub region Fleet efforts to ensure Customer Service excellence and implement Operation Safety Policy instructions • Drive continuous improvement through Lean principles to deliver service support meeting customer business needs • Drive operational excellence in integrity, controllership, and compliance • Interpret internal and external business challenges and recommend best practices to improve products, processes, or services • Use industry trends to inform decision-making

🎯 Requirements

• Bachelor's Degree from an accredited university or college • Minimum 7 years total experience with at least 3 years of Gas Power Services experience • People Leadership experience • English, French and Arabic speaker • Highly collaborative with demonstrated capability for driving change • Strong experience in budgeting, cash, pacing and invoices • Demonstrated capability in leading through influence in a matrixed global organization • Demonstrated ability to analyze and resolve problems • Demonstrated ability to lead programs / projects • Experience interfacing with customers • Customer-focused with clear, concise written and oral communications to the appropriate level • Practical knowledge of LEAN/Six Sigma techniques including Hoshin Kanri • Humble, open, collaborative, and continuously learning • One Team mentality, leading horizontally to support our customers despite internal hurdles

🏖️ Benefits

• Relocation Assistance Provided: No