Client Success Manager

Job not on LinkedIn

🕒 November 7, 2025

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GKA

11 - 50 employees

Founded 1992

Market Research • Healthcare

GKA is a medical fieldwork agency that specializes in healthcare market research. The company connects market research agencies and medical professionals with patients and healthcare providers to gather insights. GKA offers a range of services such as recruitment, project management, moderation, analysis, and data processing. They are experienced in qualitative and quantitative research methodologies and focus on areas like MedTech and human factors studies. GKA has over 30 years of experience and provides expert knowledge and compliant practices to deliver quality insights and solutions for their clients.

📋 Description

• Serve as the main point of contact for clients. • Coordinate project delivery and ensure client satisfaction. • Translate client goals into actionable strategies. • Collaborate with design, development, and operations teams to execute campaigns and projects smoothly. • Identify and pursue new business opportunities with a sharp eye for detail. • Manage leads and prospects efficiently to drive growth.

🎯 Requirements

• Bachelor’s degree in a relevant field. • Minimum of 2 years’ experience with a proven record in sales and client communications. • Solid experience in account management, sales, and project management. • Experience with CRM systems, especially HubSpot. • Comfortable working with cross-department teams, including design, development, and operations. • Understanding of revenue operations (RevOps). • Comfortable with video conferencing for client support and sales presentations. • Strong communication and relationship-building skills. • Highly organized, proactive, and detail-oriented. • Ability to manage multiple clients and projects at once. • Digital marketing or agency background is a strong plus.

🏖️ Benefits

• Health insurance • Paid time off, including flexible holidays and sick leaves • Opportunities for professional growth, certifications, and upskilling • Supportive and collaborative remote work culture

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