Professional Services Engineer

🔥 14 minutes ago

🇸🇦 Saudi Arabia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Deliver assigned GitLab Professional Services work, including installation, migration, training, and advisory services across GitLab capabilities • Configure and support deployments ranging from single-node Omnibus installations to established reference architectures using IaC and CaC practices • Contribute to migration plans and carry out assigned activities to move customers from other systems to GitLab SaaS or self-managed GitLab • Work with Engagement Managers and Project Managers to understand customer goals, scope, and delivery expectations • Provide practical technical guidance within your area of experience and seek support on complex design decisions • Communicate progress, blockers, and next steps to customers and project stakeholders • Work with GitLab’s Product and Engineering teams to resolve customer issues and share relevant feedback • Contribute ideas that improve delivery consistency and reduce friction • Create implementation notes, handoff materials, and other engagement documentation • Support GitLab installations and reference architecture deployments using Terraform and Ansible across major cloud providers • Collaborate remotely across regions and time zones to support customers with varied architectures and deployment models

🎯 Requirements

• Professional exposure to one or more IaC or CaC technologies, such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes • Experience with at least one major cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows • Familiarity with security and AI technologies, or the ability to build knowledge in these areas • Experience contributing to customer-facing technical work, such as installation, migration, training, or advisory services • Clear written and verbal English communication skills • Ability to provide status updates and work effectively in a remote, largely asynchronous environment • Solution-oriented approach to investigating issues, explaining options, and following through on agreed actions • Strong organization and collaboration skills • Ability to manage assigned work across customer engagements • Ability to work effectively in a fully remote organization, document decisions, collaborate across time zones, and work in ways consistent with GitLab’s values

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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