Technical Support Specialist – LED Lighting Controls, DMX/Pixel

Job not on LinkedIn

🔥 3 minutes ago

🇦🇷 Argentina – Remote

💵 $30k / year

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Green LED Lighting Solutions (GLLS)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

🏗️ Construction

💼 Consulting

🏭 Manufacturing

Construction • Consulting • Manufacturing

Green LED Lighting Solutions (GLLS) is a company that specializes in providing customized LED lighting solutions, offering an array of products such as linear flex products, LED signage, and specialty lighting accessories. For over 20 years, GLLS has been transforming lighting concepts into reality, serving diverse projects around the globe including architecture accents, restaurant lighting, and creative custom builds. GLLS provides a comprehensive service that includes consultations, design renderings, custom CAD drawings, technical support, and installation guidance. They pride themselves on high-quality product fulfillment and exceptional customer service, positioning themselves as a go-to partner for specialized LED lighting needs.

📋 Description

• Take technical support calls and emails from North American electricians and installers • Diagnose pixel data problems, DMX addressing, voltage drop, controller setup, and warranty issues • Document fixes in knowledge base articles, checklists, and short videos • Produce wiring diagrams and fixture layouts in AutoCAD from design lead markups • Build costed bills of materials • Work a fixed Monday–Friday support schedule during North American business hours

🎯 Requirements

• 2+ years in technical support, field service or commissioning for LED lighting, lighting controls, AV or similar low-voltage electronics • Working knowledge of DMX512 addressing and topology, SPI pixel basics, and low-voltage DC power (voltage drop, power injection, PSU sizing) • AutoCAD, well enough to turn a markup into a clean electrical schematic • Spoken English sufficient to run troubleshooting calls with electricians on job sites • Daily use of AI tools in your work • Full availability for the fixed shift (10:00 AM to 7:00 PM Buenos Aires, Monday to Friday) • Applications must include the word PIXEL in the first line of the cover letter, a link to a 2-minute video explaining voltage drop on a 12V LED run, and one self-drawn wiring diagram or schematic • Nice to have: hands-on experience with Advatek, Falcon, PixLite, ENTTEC, Pharos or Madrix; RMA or warranty processes; Elfsquad, Business Central or similar CPQ/ERP