Implementation Manager

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Globalli

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $15.5M Seed on 2025-04

Consulting • Marketing • Logistics

Globalli is an all-in-one global people platform and workforce management SaaS that provides global payroll, HRIS, contractor payments, localized compliance and AI-powered automation to hire, manage and pay employees and contractors in 125+ countries. It consolidates HR, payroll, performance, engagement, benefits, and multi-currency payments into a single cloud platform to simplify onboarding-to-offboarding, ensure local compliance, and provide centralized visibility for distributed teams. Globalli primarily serves businesses with globally distributed workforces seeking scalable, compliant HR and payroll solutions.

📋 Description

• Lead end-to-end implementation projects from kickoff through go-live. • Develop and manage detailed implementation plans, timelines, milestones, and project deliverables. • Monitor project progress, identify risks, and proactively drive issue resolution. • Ensure projects remain on schedule while managing competing priorities. • Serve as the primary point of contact throughout the implementation process. • Build strong client relationships through proactive communication and regular status updates. • Manage client expectations and ensure a positive onboarding experience. • Facilitate implementation meetings and executive project reviews as needed. • Partner with Product, Engineering, Payroll Operations, Benefits, Customer Success, Compliance, and local payroll providers to ensure successful implementation. • Coordinate internal resources and dependencies required to meet implementation timelines. • Escalate project risks and blockers when necessary. • Coordinate platform configuration based on client requirements. • Support data collection, data validation, and system setup activities. • Oversee testing activities, including payroll validation, user acceptance testing (UAT), and readiness for production. • Ensure implementation deliverables meet Globalli quality standards. • Coordinate client training sessions and onboarding activities. • Develop implementation documentation and client-facing resources. • Support change management efforts to promote successful platform adoption. • Coordinate all implementation activities required for a successful client launch. • Ensure all implementation milestones, testing, and client deliverables are completed prior to production. • Partner with internal teams and the client to validate implementation readiness. • Support clients through launch activities and ensure a successful transition to ongoing support following implementation. • Identify opportunities to improve implementation processes, documentation, and client experience. • Share implementation best practices across teams. • Contribute to the development of scalable implementation methodologies as Globalli grows.

🎯 Requirements

• 3–5+ years of experience managing SaaS software implementations, customer onboarding, or technical project management. • Experience working with enterprise software, HR technology, HCM, payroll, or workforce management platforms is strongly preferred. • Proven ability to manage multiple client implementations simultaneously. • Strong project management and organizational skills with exceptional attention to detail. • Excellent verbal and written communication skills. • Demonstrated ability to collaborate effectively across technical and business teams. • Strong analytical, problem-solving, and decision-making skills. • Experience working in a fast-paced, high-growth environment is preferred.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development