Maritime IT Field Service Technician

🔥 32 minutes ago

🇬🇭 Ghana – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Global Satcoms

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

🎖️ Defense

Consulting • Logistics • Defense

Global Satcoms is a leading provider of global VSAT field engineering services, specializing in satellite communication systems for the maritime and oil and gas industries. Their team of experienced technicians and engineers offers comprehensive solutions, including installation, configuration, troubleshooting, and maintenance, operating on a global scale to optimize communication infrastructures in remote locations. Global Satcoms is committed to delivering excellence and can also source equipment and provide full service packages to meet their clients' needs.

📋 Description

• Deliver high-quality technical support and on-site services to maritime clients across various regions • Install, upgrade, commission, maintain, and troubleshoot VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals, including FleetBroadband and Iridium Certus • Perform onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks • Provide hands-on technical support for routers, switches, servers, Wi-Fi access points, and IoT maritime equipment • Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues • Complete site surveys, service reports, handover documents, and technical documentation • Follow safety protocols and client-specific requirements during onboard interventions • Coordinate travel, tools, and spare parts with vessel agents, ship operators, and logistics teams • Provide customer training and onboard handover support when necessary

🎯 Requirements

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred) • Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems • Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices • Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment • Ability to read technical diagrams and interpret system schematics • Strong communication, documentation, and customer service skills • Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus • Valid seafarer’s medical (ENG1 or equivalent) • Willingness to travel globally on short notice

🏖️ Benefits

• Competitive field rates and project-based compensation • Exposure to global clients in maritime, offshore, and oil & gas sectors • Ongoing training and certification opportunities • Opportunity to work within a dynamic and fast-growing international team • Flexible, remote opportunity