Maritime IT Field Service Technician

🔥 0 minutes ago

🇸🇳 Senegal – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

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Global Satcoms

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

🎖️ Defense

Consulting • Logistics • Defense

Global Satcoms is a leading provider of global VSAT field engineering services, specializing in satellite communication systems for the maritime and oil and gas industries. Their team of experienced technicians and engineers offers comprehensive solutions, including installation, configuration, troubleshooting, and maintenance, operating on a global scale to optimize communication infrastructures in remote locations. Global Satcoms is committed to delivering excellence and can also source equipment and provide full service packages to meet their clients' needs.

📋 Description

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus) • Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks • Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment • Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues • Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards • Ensure all safety protocols and client-specific requirements are followed during onboard interventions • Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions • Provide customer training and onboard support during handover when necessary

🎯 Requirements

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred) • Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems • Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices • Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment • Ability to read technical diagrams and interpret system schematics • Strong communication, documentation, and customer service skills • Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus • Valid seafarer’s medical (ENG1 or equivalent) • Willingness to travel globally on short notice

🏖️ Benefits

• Competitive field rates and project-based compensation • Exposure to global clients in maritime, offshore, and oil & gas sectors • Ongoing training and certification opportunities • Opportunity to work within a dynamic and fast-growing international team • Flexible, remote opportunity

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