Customer Service Representative – Fashion

🕒 July 17

🌐 Kosovo, Georgia – Remote

🇽🇰 Kosovo – Remote 🇬🇪 Georgia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Globl.Contact

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Globl. Contact is a company specializing in customer experience services and technology integration. By utilizing innovative technologies, training concepts, and performance data, Globl. Contact agents solve complex customer problems not addressed by digital self-service. The company employs an omnichannel approach for sales and customer retention, helping businesses retain existing customers and acquire new ones. Globl. Contact's services include technical advisory with a focus on customer experience, and enablement of operations via a scalable, remote-only model. The company emphasizes flexibility, mental health, and community, offering remote work solutions and customized work-life balance options.

📋 Description

• You are the first point of contact for customers and support them in resolving their inquiries. • You handle customer inquiries reliably and document them carefully in our systems. • You identify suitable solutions and create a positive customer experience through your service. • Your focus is exclusively on providing high-quality customer service; there is no sales or proactive selling involved.

🎯 Requirements

• Initial experience in customer service or a call center is an advantage. • You have strong empathy and enjoy helping people. • Excellent German language skills, both written and spoken. • You work reliably and systematically and remain organized even in stressful situations. • You are interested in fashion, e-commerce, and mail-order retail. • Confident using computers, with the ability to learn quickly. • A stable internet connection and a quiet home office workspace are required.

🏖️ Benefits

• 100% remote work – work flexibly from your home office. • The necessary technical equipment will be provided for your day-to-day work. • Several weeks of paid training and professional onboarding. • A permanent employment contract. • Attractive compensation. • A motivated team with regular digital interaction and a strong community. • Career development opportunities within an international company.