Senior Product Analyst – AI Products

🔥 13 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔍 Product Analyst

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own measurement of HighLevel’s AI product portfolio • Run recurring business reviews from analysis through presentation to product leadership • Define and document activation, adoption, north star, and penetration metrics • Build and maintain Superset datasets, charts, and dashboards • Audit reporting for hardcoded filters, stale queries, and drifted definitions • Write SQL against ClickHouse and Snowflake, including semi-structured JSON columns • Report product performance against the annual operating plan and re-forecasts • Explain performance variances based on product developments • Analyze retention, cohort behavior, and adoption funnels at the sub-account level • Build AI usage unit economics, including model costs, cost-to-revenue ratio, and margin • Report AI product quality, evaluation results, containment, escalation rates, and sampling design • Reconcile conflicting figures across data sources • Specify instrumentation with product managers before feature launches • Analyze in-product behavior in Pendo • Size roadmap opportunities and experiments • Work directly with the VP of Product and AI product managers

🎯 Requirements

• At least six years of experience in product or business analytics, including time spent working directly with product teams • Strong SQL skills, including multi-CTE queries, window functions, cohort logic, and semi-structured JSON queries in Snowflake • Ability to use Python or R for analysis beyond SQL • Production experience with a cloud data warehouse, ideally ClickHouse and Snowflake • Ability to author in Superset or Tableau, including building datasets and dashboards • Experience with product analytics tools such as Pendo, Amplitude, or Mixpanel, including defining events and tracking plans • Experience owning a recurring metrics pack or business review • Careful attention to data grain and time period • Good command of SaaS metrics, including MRR, ARR, expansion, contraction, churn, retention, and ARPU • Statistical grounding to size and interpret experiments • Clear written English • Bonus: experience analyzing AI or LLM products, token consumption, model cost, and quality evaluation • Bonus: familiarity with usage-based or hybrid pricing models • Bonus: experience with dbt or a comparable transformation layer • Bonus: background in CRM, agency, or SMB SaaS products • Bonus: experience with subscription analytics tools such as ChartMogul

🏖️ Benefits

• Global, remote-first organization • Well-funded and profitable company • Lean principles enabling products to market in weeks rather than quarters • Continuous and iterative improvement culture • Team well-being focus • Passionate, dynamic work environment