Staff Product Manager – Agency Monetization, Wallet

🔥 6 minutes ago

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the product strategy and roadmap for HighLevel's Reselling, Rebilling, and Wallet platform. • Identify customer problems and market opportunities to improve how agencies monetize HighLevel products and manage financial operations. • Lead product initiatives from discovery through execution, balancing customer needs, technical complexity, and business objectives. • Partner closely with Engineering and Design to build scalable, reliable, and intuitive platform experiences. • Collaborate with Finance, Revenue Operations, Customer Success, and other Product teams to ensure seamless end-to-end monetization workflows. • Define success metrics, leverage customer insights and data, and continuously optimize product performance. • Drive alignment across stakeholders while influencing product direction across multiple teams. • Mentor Product Managers and contribute to raising the overall product management bar across the organization.

🎯 Requirements

• 8+ years of Product Management experience, including ownership of complex financial or payments infrastructure in SaaS or fintech environments. • Proven ability to design, ship, and scale systems that handle large volumes of financial transactions and reconciliations. • Deep understanding of Stripe’s ecosystem — including Connected Accounts, Treasury, Payment Intents, Tax APIs, and reconciliation workflows. • Strong grasp of global payments, multi-currency management, and FX settlement across regions (US, EU, Canada, India, Australia). • Experience implementing or integrating tax compliance systems (e.g., Stripe Tax, Avalara, or internal frameworks) for B2B and reseller transactions. • Demonstrated ability to work across finance, tax, and engineering teams to ensure accounting accuracy and regulatory alignment. • High comfort with hands-on execution — including data validation, variance analysis, and mapping product usage to revenue. • Analytical mindset with experience using SQL, BI tools, or financial data models to diagnose issues and validate hypotheses. • Strong stakeholder management and communication skills, with the ability to simplify complex financial concepts for cross-functional audiences. • Track record of driving measurable impact through systemic improvements, automation, and data-driven decisions.

🏖️ Benefits

• Our unwavering focus is on providing value to our users • Enjoy an exciting and dynamic work environment driven by a passionate team • Collective responsibility where no task is considered someone else's job • Opportunity to learn the intricacies of scaling a B2B SaaS startup • Develop impactful products that cater to the needs of our customers