Senior Analyst, Destination Insights

Job not on LinkedIn

🔥 2 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Lead customers and stakeholders in understanding business objectives, gathering requirements, defining KPIs and reporting needs, and designing data-driven solutions • Design, develop, and maintain scalable analytics products, dashboards, reports, KPI frameworks, and repeatable reporting solutions • Analyze complex datasets to identify trends, opportunities, and actionable business insights • Translate findings into clear recommendations, narratives, presentations, and customer-facing analytics solutions • Work with Data and Engineering teams to define data requirements, business rules, KPI calculations, and reporting requirements • Validate data quality, business logic, and reporting accuracy • Present findings, facilitate discussions, provide strategic recommendations, and support solution adoption • Collaborate with Product, Engineering, Data, Sales, Implementation, and Client Success teams • Contribute to repeatable analytics solutions, standards, documentation, and best practices • Preserve the confidentiality, integrity, and availability of company information assets • Ensure employee and customer data privacy and complete required privacy training

🎯 Requirements

• 5–8 years of related experience in analytics, business intelligence, or data analysis, including direct customer or business stakeholder experience • Bachelor's degree in analytics, statistics, mathematics, business, or a related field, or equivalent practical experience • Advanced SQL skills for querying and analyzing large datasets, investigating data issues, preparing analysis-ready outputs, and validating business logic and reporting results • Experience with relational databases, cloud data warehouses, and multiple data sources • Understanding of relational data structures, KPI development, reporting frameworks, and analytics/business intelligence data organization • Hands-on experience with Tableau, Power BI, Looker Studio, Google Data Studio, or similar platforms • Knowledge of data quality management, validation methodologies, and troubleshooting data inconsistencies • Working knowledge of data pipelines, data transformations, and cloud data environments • Ability to document source-data requirements, business rules, KPI calculations, reporting logic, and acceptance criteria • Excellent communication and presentation skills for non-technical audiences • Experience leading customer and stakeholder discovery, requirements elicitation, discussions, and translating business needs into analytical/reporting solutions • Ability to independently manage projects and priorities from concept through delivery • Demonstrated success partnering with cross-functional teams • Strong attention to detail and commitment to continuous improvement • Experience presenting analytical findings and recommendations to customers, executives, or senior business stakeholders • Experience leading requirements gathering, stakeholder discovery sessions, and KPI definition workshops • Proficiency with Excel, PowerPoint, and similar analytics, reporting, and presentation tools • Experience in tourism or hospitality industry is an ideal qualification • Experience with hospitality technologies, particularly Simpleview CRM and event and meeting technology, is an ideal qualification

🏖️ Benefits

• Remote-first work environment • Employee Resource Groups • Coffee with Mark sessions with the CEO • Microsoft Teams communities focused on wellness, art, pets, family, and parenting • Special guest discussions on issues impacting employees • Inclusive, transparent, and safe workplace culture