CRM Gamification Manager

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🔥 7 minutes ago

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Growe Talents

11 - 50 employees

🎯 Recruiter

🎮 Gaming

Recruitment • Gaming

Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.

📋 Description

• Develop and maintain user loyalty programs; • Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards with online and offline rewards; • Manage CRM bonus campaigns and user communications; • Monitor campaign performance daily and continuously improve results; • Analyze user behavior and key product metrics to identify insights and opportunities; • Segment audiences and build engagement flows across the user journey; • Collaborate closely with Product, CRM, Marketing, Design, Content, Sponsorship, and Brand teams.

🎯 Requirements

• 2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry; • Hands-on experience with CRM platforms (Smartico or similar is a must); • Strong understanding of user acquisition, engagement, retention, and loyalty in B2C products; • Experience with user segmentation and basic HTML knowledge; • Experience working with analytics tools and bonus mechanics (free spins, cashback, deposit bonuses); • Experience collaborating with cross-functional teams; • Upper-Intermediate English or higher (Spanish is a plus).

🏖️ Benefits

• Health & Wellness Focus • Global Medical Coverage • Growth Opportunities • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) • Performance-Driven Rewards • Dynamic Work Environment

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