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Billing Systems Specialist – CyberFinancial

Job not on LinkedIn

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Grupo QuintoAndar's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Grupo QuintoAndar

Grupo QuintoAndar

1001 - 5000 employees

🏠 Real Estate

🏪 Marketplace

☁️ SaaS

Real Estate • Marketplace • SaaS

Grupo QuintoAndar is the largest real estate ecosystem in Latin America, combining traditional brokerage and classifieds with technology-driven marketplace and SaaS solutions to serve the full housing journey. Headquartered in Brazil and operating across multiple Latin American countries (with a tech hub in Europe), the group brings together brands that offer rental and sales platforms, classifieds for agents, and software tools for real estate professionals. With a multi-brand portfolio, a focus on innovation and customer experience, and significant scale in users, valuation, and funding, Grupo QuintoAndar positions itself as a technology-led real estate company transforming how people find, rent, and sell homes.

📋 Description

• Plan, review, and perform highly complex configurations in CyberFinancial and the predictive dialer • Configure decisioning networks, segmentation, settlement queues, negative credit reporting across multiple credit bureaus, and marketplaces • Configure negotiation policies, including payment plans, interest rates, and discounts • Perform daily reconciliation and monitoring of CyberFinancial • Ensure the correct distribution of contracts among integrated collection agencies, portfolios, and credit bureaus • Diagnose workflow issues and integrations with external systems • Provide Level 2 technical support and assist Level 1 support with ticket workflows • Lead projects to implement functionality and resolve structural issues • Ensure the acceptance testing of improvements and prepare GMUD change-control documentation • Collaborate technically with vendors to diagnose failures and define development scopes • Extract, monitor, and analyze management and performance reports • Identify bottlenecks and anticipate operational risks • Create control reports, management analyses, and strategic presentations • Provide regular follow-ups and keep task management tools up to date

🎯 Requirements

• Hands-on experience administering and configuring the CyberFinancial system (Equifax/Peopleware) • Strong knowledge of portfolio segmentation, negotiation rule definition, and credit recovery levers • Proficiency in APIs, file layouts, and system integrations • Advanced analytical skills using SQL and spreadsheets • Advanced understanding of networks, the internet, connectivity, and cloud environments • Knowledge of project management and Agile methodologies • Experience with advanced system issue diagnosis techniques and troubleshooting platform failures • Hands-on experience with technical project planning • Requirements engineering and advanced mapping of business and system workflows • Experience managing business rule and system configuration documentation • Programming language skills are a plus

🏖️ Benefits

• Competitive salary • Profit Sharing and Results (PLR – for eligible roles) • Variable compensation (for eligible roles) • Health insurance • Dental insurance • Life insurance • Wellhub (formerly Gympass) • QuintoCare (free psychological, legal, social, and financial support) • Meal and food allowances • Birthday day off • Mother’s Day and Father’s Day benefits • Home office allowance • Work From Anywhere (WFA) program • Childcare allowance • Additional support for parents of children with special needs • Extended parental leave • Leiturinha book kit • Partnerships with educational institutions

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