Grupo Carrefour Brasil
10,000+ employees
🛒 Retail
🏦 Banking
🛍️ eCommerce
Retail • Banking • eCommerce
Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.
Operador de Atendimento Retenção – Call Center Comercial
🔥 1 hour ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Grupo Carrefour Brasil
10,000+ employees
🛒 Retail
🏦 Banking
🛍️ eCommerce
Retail • Banking • eCommerce
Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.
📋 Description
• Realizar atendimento receptivo via voz para retenção de clientes • Identificar e entender as necessidades dos clientes para oferecer soluções personalizadas • Contornar objeções e negociar alternativas para manter os clientes na base • Registrar todas as interações no sistema de atendimento • Trabalhar com metas de retenção e qualidade no atendimento • Seguir os procedimentos e políticas da empresa
🎯 Requirements
• Ensino Médio Completo • Experiência com retenção será um diferencial • Disponibilidade para trabalhar em escala 6x1 (Segunda à Sábado) • Internet com velocidade mínima de 100 Mbps e conexão via cabo de rede para uso no desktop
🏖️ Benefits
• VR • Assistência Médica/Odontológica • Campanha de incentivo • Equipamento - Desktop (computador de mesa) • Pausas flexíveis • PLR Semestral (Participação nos Lucros e Resultados) • Ajuda de custo para internet • Programa estruturado de desenvolvimento e plano de carreira • Ambiente inclusivo e respeitoso
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