
201 - 500 employees
Founded 2024
🤖 Artificial Intelligence
🔒 Cybersecurity
🏢 Enterprise
Artificial Intelligence • Cybersecurity • Enterprise
Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.
🔥 0 minutes ago
Where this job comes from
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First seen by Remote Rocketship 0 minutes ago

201 - 500 employees
Founded 2024
🤖 Artificial Intelligence
🔒 Cybersecurity
🏢 Enterprise
Artificial Intelligence • Cybersecurity • Enterprise
Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.
• Provide L2 support for Windows Server incidents, alerts and service requests • Administer and troubleshoot Windows Server 2016/2019/2022 environments • Execute OS patching, reboot activities and post-patching validation • Troubleshoot Active Directory, Group Policy, DNS, DHCP, services, event logs and performance issues • Support service accounts, certificates, IIS services and OS-level requests • Perform vulnerability remediation and security compliance activities • Support backup verification and coordinate recovery activities • Administer and troubleshoot VMware ESXi and vCenter environments • Support VM provisioning, resizing, decommissioning, snapshots and lifecycle activities • Troubleshoot VM performance, host connectivity, datastore capacity and resource utilization • Support vMotion, HA and DRS operations • Provide L2 operational support for Azure/AWS virtual machines and infrastructure services • Monitor cloud resource health, availability, utilization and alerts • Troubleshoot cloud VM connectivity, startup failures and operating system issues • Support cloud VM provisioning, resizing, patching, backup validation and lifecycle activities • Perform operational tasks involving access, security groups/NSGs, disks and network connectivity • Support capacity optimization and cost-awareness activities • Escalate complex cloud platform, networking, identity and architecture issues to L3 or Cloud SMEs • Resolve incidents and service requests within SLAs and escalation procedures • Follow ITIL Incident, Problem, Change and Request Management processes • Support major incident restoration, disaster recovery and security remediation • Maintain runbooks, operational records, change documentation and shift handovers • Coordinate with L1/L3, Security, Network, Storage/Backup and Application teams • Provide global 24x7x365 support across APAC, EMEA and NLAM in a rotational, follow-the-sun operating model
• 3–6 years of experience in enterprise infrastructure operations, Windows Server administration, VMware virtualization and Azure/AWS cloud operations • Global 24x7x365 support across APAC, EMEA and NLAM, including coordination and technical leadership of L1/L2 support teams • Strong enterprise experience in Windows Server administration • Hands-on expertise with Windows Server 2016/2019/2022 • Strong VMware ESXi/vCenter administration and troubleshooting experience • Experience with SCCM/MECM, Microsoft Intune and Autopilot • Strong knowledge of Active Directory, Group Policy, DNS, DHCP and Windows security hardening • Experience with OS/hypervisor patching and vulnerability remediation • Experience with VMware HA, DRS, vMotion, snapshots and VM lifecycle management • Experience with endpoint patching, compliance, software deployment and device management • Strong Incident, Problem and Change Management experience • Experience managing/mentoring L1/L2 infrastructure teams • Strong scripting/automation skills using PowerShell, PowerShell DSC, Python or equivalent
• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer
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