Help Desk Junior

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🌐 Paraguay, Brazil – Remote

🇵🇾 Paraguay – Remote 🇧🇷 Brazil – Remote

💵 $250 / month

⏰ Full Time

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GSB Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.

📋 Description

• Create and update process documentation • Assign, track, and close technical support services for different GSB Solutions clients • Access the ticket management system for service assignment • Request notification from the engineer when problems arise during service • Record performed services in the corresponding database or ticket management system

🎯 Requirements

• At least six months of verifiable experience in IT or customer care service • Team player • Responsible and organized • Resourcefulness and proactivity • Time management skills and ability to prioritize work • Attention to detail and problem-solving skills • Written and verbal communication skills • Advanced English level • Advanced Spanish level • Availability to work 05:00–09:30 • Location: remote in Brazil or Paraguay

🏖️ Benefits

• Excellent work environment

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