RPA

Job not on LinkedIn

🔥 1 minute ago

🇲🇽 Mexico – Remote

💵 $85k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Robotics

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GSB Solutions

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201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.

📋 Description

• Support customers with production Robotic Process Automation solutions built in UiPath • Act as liaison between the user community and technical applications development staff, including offshore staff • Resolve system problems to ensure customer processes run smoothly • Document business processes, training procedures, standard operating procedures, and operational status • Conduct root cause analysis and corrective actions for issues affecting implemented solutions • Provide technical production support for customer automations running on the RPA platform • Troubleshoot and triage automation issues • Provide training and direct customer support • Write and maintain system documentation • Follow department processes and procedures and recommend process improvements • Ensure standards compliance and institutionalize automation best practices • Conduct automation code and process reviews to ensure quality • Identify business process automation requirements and support solution creation • Generate reports and perform data analysis • Act as system administrator for the RPA system • Research alternatives, prepare presentations, drive and test solutions, gain consensus, and implement solutions for defined business processes

🎯 Requirements

• Exposure to UiPath RPA platform and automation processes (SDLC, Agile, etc.) • Good command of MS Office tools, including Visio, Excel, PowerPoint, and Word • Basic experience with one or more scripting languages • Basic experience with system administration • Infrastructure or server administration experience is a plus • Ability to work with technical, infrastructure, application, and business teams • Knowledge of general business environment/operations and cost-benefit awareness • Solid working knowledge of standard features/functions of one or more applications to field, analyze, and resolve customer issues/problems • Advanced conversational English and Spanish are essential and will be evaluated • Any graduate/postgraduate qualification from a reputable university, preferably BE/MCA • 3+ years of overall experience, including at least 2 years of relevant experience • Hands-on experience supporting RPA solutions using UiPath • If a foreigner residing in Mexico, valid INE, CURP, NSS, and RFC are required • For hiring, current RFC with homoclave and Constancia de Situación Fiscal issued by SAT in Mexico are required • Strong planning, time management, coordination, collaboration, communication, and interpersonal skills • Ability to work with multiple stakeholders at different levels • High-energy, self-starter, result-driven approach • Strong commitment to operational excellence

🏖️ Benefits

• Excellent superior benefits

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