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Client Service Associate

🔥 18 hours ago

🇨🇳 China – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

Where this job comes from

Posted on Guidepoint's careers page, not through a job board

First seen by Remote Rocketship 18 hours ago

Still open on Guidepoint's site. Checked 3 hours ago.

Logo of Guidepoint

Guidepoint

1001 - 5000 employees

🏥 Healthcare

⚖️ Legal

📣 Marketing

Healthcare • Legal • Marketing

Guidepoint is a research enablement platform that connects leading organizations with a global network of expertise across sectors and geographies. The company facilitates informed decision-making by providing access to one-to-one expert calls, scalable surveys, expert-led transcripts, and curated data services. With over 1. 6 million experts and thousands of client organizations, Guidepoint serves investment firms, multinational investment banks, consulting firms, and corporations by offering insights and intelligence to help navigate various markets. It prides itself on providing fast and relevant access to expert knowledge, supported by industry-leading compliance protocols.

📋 Description

• Support project delivery by identifying and recruiting experts suited to consulting clients’ business questions • Work with Project Managers to develop expert recruitment strategies for client project requests • Use recruiting tools, press releases, case studies, and online sources to identify suitable experts • Conduct proactive evening outreach, communicate consultation opportunities, and invite qualified professionals to join the network • Screen experts for suitability and develop accurate professional profiles for Project Managers and clients • Support time-sensitive consulting projects

🎯 Requirements

• Bachelor’s degree or higher • Professional written and reading proficiency in English required; conversational to fluent verbal skills strongly preferred • Based in Wuxi and able to work effectively in a remote environment, both independently and as part of a team • Available to work a fixed evening schedule from 5:00 PM to 2:00 am (17:00-2:00, China Standard Time) • Strong sense of urgency and excellent time management skills • Ability to provide creative and strategic solutions • Proactive, results-driven, and able to go the extra mile • Able to deliver accurate, high-quality recruitment support and meet time-sensitive project requirements • Desire to work in a sourcing/lead generation type of role • Ability to work in a fast-paced, results-oriented environment • Excellent organizational, written, verbal, and communication skills • Outgoing personality with the ability to speak with people at all professional levels • Intellectual curiosity and desire to learn • Demonstrated ability to work individually and as part of a team

🏖️ Benefits

• 14 annual leave days (PTO Days), 13 legal holidays, and 7 full paid sick days • Social insurances and housing fund • Competitive salary depending on experience • Casual work environment • Entrepreneurial environment, autonomy, and fast decisions • International exposure to the global Guidepoint service teams • Summer and winter team events • Built-in mentorship • Hands-on leadership and opportunities for upward mobility

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