Clinical Associate – Growth

Job not on LinkedIn

🔥 1 hour ago

🇦🇺 Australia – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📈 Growth Marketing

👻 Ghost score 25%

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Logo of Heidi Health

Heidi Health

11 - 50 employees

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Heidi Health is an AI-powered medical scribe platform designed for clinicians in various healthcare settings. It helps decrease the time spent on administrative tasks like note-taking, insurance processing, and result finding, thereby allowing clinicians to focus more on patient care. The platform supports multiple types of healthcare professionals including psychologists, dietitians, vets, medical doctors, nurses, and others, leveraging artificial intelligence to enhance efficiency and accuracy in clinical documentation. The goal is to provide an intuitive, efficient tool that integrates seamlessly with healthcare workflows to improve the quality of care and clinician satisfaction. It emphasizes privacy and security, featuring hospital-grade standards to protect sensitive health information.

📋 Description

• Provide peer-to-peer onboarding support to new clinician users using Heidi in real clinical workflows • Collect and synthesise new-user insights into recommendations for Product, Lifecycle, GTM, and Product Marketing • Provide clinical expertise across GTM, support customer conversations, validate clinical claims, and strengthen commercial materials • Support onboarding and scaling of enterprise accounts with Customer Success • Contribute to clinical product development and validation for accuracy, safety, and usability • Support individual users optimising Heidi II and provide clinical product feedback • Support research, presentations, pilot programs, strategic advisory initiatives, and clinical content review • Support enterprise customers building and optimising Heidi II agentic workflows • Assist Customer Success teams with hospital and health-network rollouts, training, and change management • Evaluate agentic functions before and after release • Inform Customer Success and Product strategy across key specialty verticals • Train new clinical associates • Participate in internal strategy discussions and provide timely contractor feedback

🎯 Requirements

• Current registration as a medical practitioner, dentist, or allied health professional with Ahpra (required) • Medical registration preferred • Clinical experience with the ability to credibly support peers and speak to real-world clinical workflows • Familiarity with Heidi’s platform or strong enthusiasm to learn it deeply (highly preferred) • Comfort navigating customer engagement, messaging refinement, and clinical support functions • Excellent communication skills, especially in clinician-to-clinician support contexts • Ability to work part-time with flexible hours around existing clinical practice • Alignment with Heidi’s operating principles • Ability to work under contractor arrangements

🏖️ Benefits

• $1,000 annual learning and development budget • $150/month health and wellness allowance • $500 home office budget • 26 weeks paid primary parental leave • 18 weeks paid secondary parental leave • Fertility support up to $10,000 • Four weeks of work from anywhere per year • Serious equity • Flexible hours and schedule • Sustainable performance and mental health support

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