
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
🔥 12 hours ago
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Work with AWS infrastructure and cloud services • Apply caching, queuing, batch processing and other optimisation techniques • Write clean, testable, maintainable code backed by solid automated test coverage • Investigate and resolve complex technical and performance issues • Collaborate closely with the Solution Architect, AQA, Manual QA and Front-end engineers • Design solutions with performance, scalability, reliability and maintainability in mind • Build what the product actually needs and avoid over-engineering • Weigh cost, performance and development effort when making technical decisions • Question unnecessary complexity and look for pragmatic solutions • Work in a lean, fast-paced, start-up-like environment where requirements keep evolving
• 5+ years of strong commercial experience with Python and modern Python frameworks • Ability to design and develop robust, scalable backend services and APIs • Experience building efficient solutions for large-scale data processing, transformation and aggregation • Strong knowledge of SQL and relational databases, including query optimisation and data modelling • Experience with REST APIs, service integration and asynchronous/background processing • Solid understanding of software architecture and engineering principles, beyond framework-level development • Ability to analyse technical problems and choose the most suitable solution • Confidence working with complex data models and business logic • Strong focus on performance and efficiency, especially when processing large datasets • Understanding of the trade-offs between simplicity, scalability and maintainability
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