Client Implementation, Operations Analyst

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Hire Hangar Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations • Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented • Build and maintain implementation trackers, status reports, and client-facing documentation • Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications • Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams • Maintain accurate records of client setups, configurations, and change requests in internal systems • Document implementation processes and contribute to the continuous improvement of onboarding playbooks and SOPs • Provide data-driven reporting to leadership on implementation timelines, bottlenecks, and outcomes

🎯 Requirements

• Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment • Strong analytical skills with the ability to work across multiple systems and data sources simultaneously • Experience building reports, trackers, and documentation to support client implementations • Proficiency in Google Sheets or Excel, including formulas and data organization • Excellent written and spoken English with a professional communication style • Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US- or UK-based companies. Applications without this experience will not be considered.

🏖️ Benefits

• Commission