Customer Success Associate

Job not on LinkedIn

🕒 August 7

🌐 South Africa, Chile, +2 more countries – Remote

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💵 $800 - $1.5k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 17%

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Logo of Hire Hangar Global

Hire Hangar Global

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Own the client relationship from kickoff to renewal • Welcome each new client with a structured onboarding call • Set milestones for episode planning, recording, and distribution • Keep stakeholders informed through concise status updates • Maintain production timelines, guest calendars, and hand-off points in the CRM • Build and use Zapier or Make automations for task reminders, asset requests, and approval nudges • Review download trends, listener feedback, and campaign metrics weekly • Distill performance insights into recommendations for marketing teams • Surface options and align expectations when audio fixes, guest delays, or shifting priorities arise • Coordinate internal editors, designers, and strategists to keep delivery on track • Ensure each podcast series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value

🎯 Requirements

• Three or more years managing post-sale relationships for a tech-enabled service • Experience preferably in media, content marketing, or SaaS • Essential hands-on fluency with workflow automation in Zapier or Make • Comfort running meetings on Zoom • Clarity in written updates • Calm, solutions-first approach • Experience with podcast hosting platforms is advantageous • Basic audio terminology knowledge is advantageous • Familiarity with B2B marketing metrics is advantageous • Ability to work 9:00 AM to 5:00 PM EST • English proficiency required • Ability to complete a video interview within 24 hours if requested

🏖️ Benefits

• Competitive pay • Real growth opportunities • Remote work arrangement • Transparent compensation structure • Compensation based on experience, skills, job knowledge, abilities, and internal alignment

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