Workers' Compensation Case Manager

🔥 50 minutes ago

🌐 Colombia, Ecuador, +4 more countries – Remote

🇨🇴 Colombia – Remote 🇪🇨 Ecuador – Remote 🇳🇮 Nicaragua – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇨🇱 Chile – Remote

💵 $1.8k - $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Keep California workers' compensation cases progressing through independent day-to-day management, timely follow-ups, and clear next steps. • Give injured workers regular case updates in English and Spanish, answer routine questions, and provide empathetic but persistent follow-up on treatment participation. • Keep medical care on track by coordinating appointments, treatment plans, referrals, and follow-ups with healthcare providers. • Identify and address treatment delays by monitoring authorization requests, utilization reviews, and outstanding responses, escalating unresolved barriers to attorneys. • Move outstanding claim matters toward resolution through consistent communication with insurance adjusters, claims administrators, medical providers, and attorneys. • Prepare, review, and organize claim forms, medical reports, and supporting records so case documentation is complete and accessible. • Keep deadlines, hearings, and required filings visible and on track in accordance with California workers' compensation procedures. • Help attorneys prepare cases by gathering documentation, identifying missing records or unresolved issues, and coordinating necessary follow-ups. • Maintain accurate case information in the firm's cloud-based system, including communications, treatment status, deadlines, and outstanding actions. • Coordinate with the administrative support team on filings and back-office work while retaining ownership of client communication and case progression.

🎯 Requirements

• Prior hands-on U.S. personal injury case management experience, with responsibilities beyond administrative filings. • Workers' compensation case management experience and practical knowledge of California claims procedures, insurance claims administration, and Workers' Compensation Appeals Board (WCAB) processes. • Understanding of medical treatment coordination, authorization requests, utilization review, and claims follow-up. • Strong communication skills in English, including the ability to explain case updates clearly and communicate empathetically with injured workers. • Availability to work during Pacific Time business hours. • Direct experience independently managing California workers' compensation cases is strongly preferred. • Experience using cloud-based legal case management software. • Experience working alongside a dedicated filings or back-office team.