Internal Operations Manager, LatAm

🔥 8 minutes ago

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Hire Overseas

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Own the full lifecycle of contractors and associates including onboarding, offboarding, payroll coordination, and performance tracking • Serve as the primary operational point of contact for contractors and associates, supporting their needs across systems, documentation, and processes • Monitor deliverables, flag issues early, and ensure nothing slips through the cracks across active engagements • Maintain accurate records across all contractor and associate activity in Notion, Slack, and CRM tools • Build and maintain SOPs, process documentation, and internal workflows from scratch • Identify bottlenecks and inefficiencies in day-to-day operations and fix them proactively • Manage tools and data tracking across Notion, Slack, and CRM platforms, keeping everything clean, current, and accessible • Build automations and internal tools using Claude AI, Claude Cowork, or similar AI platforms to reduce manual work and improve team efficiency • Handle procurement requests including sourcing, ordering, and tracking equipment and supplies for contractors and internal team members • Coordinate device setup and management as needed • Manage vendor relationships and operational logistics independently • Coordinate directly with clients on contractor-related needs including hiring, onboarding, and ongoing support • Serve as a reliable and professional point of contact between clients and internal operations for day-to-day operational matters • Support client onboarding and offboarding processes and ensure a smooth handoff experience • Maintain operational dashboards and trackers using Google Sheets, Notion, or CRM tools • Track key operational metrics and surface issues to leadership proactively • Keep internal databases accurate and audited across all tools

🎯 Requirements

• 3 or more years of experience in operations, project management, or business administration with at least some experience in a startup or early-stage environment • Proven ability to build processes and systems from scratch without a defined playbook • Hands-on experience with or genuine familiarity with Claude AI, Claude Cowork, or similar AI tools for building automations or internal workflows • Experience managing contractor or associate lifecycles including onboarding, offboarding, and payroll coordination • Client-facing experience with the ability to coordinate professionally under pressure and manage expectations clearly • Strong proficiency with Notion, Slack, and at least one CRM platform • Excellent written and verbal English communication skills • Highly organized with strong attention to detail and consistent follow-through

🏖️ Benefits

• Paid Time Off in accordance with company policy • Observance of Holidays per company guidelines • 100% remote setup so you can work wherever you're most productive