Operations Manager

🔥 59 minutes ago

🌐 Argentina, El Salvador, +4 more countries – Remote

🇦🇷 Argentina – Remote 🇸🇻 El Salvador – Remote 🇨🇷 Costa Rica – Remote 🇵🇪 Peru – Remote 🇧🇴 Bolivia – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hire Overseas

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Lead the day-to-day relationship with the 3PL and co-manufacturer, aligning priorities, confirming commitments and deadlines, and holding partners accountable for delivery • Report on dispatches, aged orders, production, stock, and risks, including sales run rates against forecasts with variances flagged • Investigate missed commitments with evidence, drive recovery actions, and escalate capacity gaps and stockout risks before commitments are missed • Turn the approved production plan into agreed daily and weekly schedules, tracking actual units by SKU and component availability • Keep production jobs, purchase orders, receipts, and records accurate in Cin7, and document and resolve quality complaints with corrective actions • Manage DTC, wholesale, Faire, Amazon, and retail fulfilment, keeping PO versions, routing, BOL, ASN, and EDI records current • Resolve overdue, partial, replacement, and unscanned orders, and track domestic freight through to customer delivery • Coordinate stock counts and month-end reconciliations, and resolve discrepancies across Cin7, the 3PL's warehouse system, Shopify, Faire, and Amazon • Check 3PL, co-manufacturing, and freight charges against approved rates, document errors and losses, and give Finance accurate shipment costs and invoice follow-up • Improve recurring workflows to reduce manual effort and errors, document procedures, and verify AI-assisted outputs • Analyse fulfilment and freight costs by channel and check packaging and shipping assumptions for new products and bundles • Participate in the application, assessment, recruitment, executive, client interview, background/reference, and offer processes as applicable

🎯 Requirements

• 5+ years in fulfilment, logistics, inventory, or production, including experience managing US operations with US-based 3PLs, co-manufacturers, domestic carriers, and US retail and Amazon requirements • At least 2 to 3 years at manager level as the main day-to-day owner of an outsourced 3PL relationship, covering priorities, SLAs, stock accuracy, invoice checks, and partner accountability • At least 2 to 3 years at manager level as the main day-to-day owner of a co-manufacturer relationship, covering production scheduling, packaging, quality checks, and corrective actions • Evidence of independent ownership, such as a partner transition or turnaround you led, KPIs you were accountable for, disputes and credits you recovered, or escalations you brought with a recommendation • Confident with Cin7 or a comparable inventory system, Shopify, and 3PL warehouse management systems • Multi-channel fulfilment experience across DTC, wholesale, Amazon, and US retail, including routing guides, BOL, ASN, and EDI • Strong reconciliation and reporting skills with excellent Excel or Google Sheets • Clear, confident written and spoken English • Updated resume • 1–2 minute Loom video introducing yourself, describing your 3PL and co-manufacturer management experience, and walking through a specific operational problem you owned and resolved end to end with evidence • Only candidates who submit a Loom video will be moved to the next step • Experience in consumer products manufactured, warehoused, and shipped across multiple channels • Background in organic, health, or beauty consumer goods • Experience with month-end operations reviews and presenting KPI results and recommendations to senior leadership

🏖️ Benefits

• Compensation paid in USD • Paid bi-monthly on the 15th and 30th • Paid Time Off according to company policy • Holidays observed according to company guidelines • 100% remote setup • Full-time dedicated hours • Availability during US Eastern Time business hours, plus regular calls with an Australia-based team during US late afternoon and evening

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