Chief Revenue, Analytics Officer

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🔥 0 minutes ago

🇱🇹 Lithuania – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 10%

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Logo of Hostinger

Hostinger

501 - 1000 employees

☁️ SaaS

👥 B2C

🤝 B2B

💰 Venture Round - Hostinger on 2018-05

SaaS • B2C • B2B

Hostinger is a web hosting and website platform that helps individuals, creators, and small businesses build, launch, and manage websites. It offers shared, cloud, and AI-managed VPS hosting; managed WordPress and WooCommerce hosting; domain registration and transfers; a drag-and-drop website builder with AI-assisted creation (Hostinger Horizons, Kodee, Hermes Agent); ecommerce tools with 0% transaction fees; business email and AI email marketing; app deployment and an application catalog; and agency and migration services. Hostinger emphasizes AI-powered workflows, one-click AI agents, and low-cost subscription plans with a 30-day money-back guarantee.

📋 Description

• Own unit economics, including LTV, CAC, cohort payback, and margin by plan and segment • Own pricing across product lines, including new and renewal prices, subscriptions, credits, freemium, trials, discounts, localization, and AI surfaces • Own offering strategy, including segmentation, packaging, plan differentiation, bundles, positioning, and conversion from website to control panel • Shift marketing spending from first-purchase return to lifetime-value-based targets and methodology • Lead and transform the analytics organization from answering requests to proactively generating embedded business insights • Oversee the customer experience after purchase, including onboarding, activation, renewal, dunning, cross-sell, upgrade, transactional and promotional messaging, and voluntary and involuntary churn • Own client-level net revenue retention • Design the organization, determine its size, and hire team members • Hire and onboard a Head of Data and Offering DRI • Rebuild the analytics operating model with analysts embedded across product lines • Establish segment-level lifetime value and acquisition cost methodology to guide marketing spend • Launch a pricing engine for new and renewal customers and measure revenue impact • Test and establish an AI pricing approach in the market • Create a trusted weekly revenue view for company and board reporting • Separate and improve voluntary and involuntary churn

🎯 Requirements

• Led a central analytics organization at scale and transformed it from reactive and request-driven to proactive and embedded • Managed managers • Owned monetization with P&L accountability in a subscription business and achieved a measurable revenue outcome • Operated at millions-of-customers scale • Daily familiarity with cohorts, renewal curves, and involuntary churn • Experience running lifecycle and retention operations, including renewals, dunning, failed payments, and win-back • Experience in consumer subscription, SaaS, telecommunications, or streaming • Experience with a pricing decision that went wrong • Ability to build organizations rather than dependencies • Ability to earn trust without formal authority • Ability to argue from first principles with the CEO and board • Ability to prioritize ruthlessly among opinionated people • Ability to finish what you start • Close product familiarity, including identifying specific screens needing improvement • Lithuania strongly preferred, but not required • Must use the Hostinger product, build something, experience the renewal flow, and form an opinion on pricing

🏖️ Benefits

• Lithuania relocation support, including visas, temporary accommodation, schools, and partner employment assistance • Opportunity to visit Lithuania before deciding to relocate • Greenfield C-level mandate with authority to design, size, and hire the organization • Ability to launch pricing tests rapidly • Standing board exposure from the first quarter • No short-term pressure on results due to the company's profitability and independence

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