Manager II, Platform Engineering – Compute

🔥 36 minutes ago

🇧🇷 Brazil – Remote

💵 $8.5k / month

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

🏗️ Platform Engineer

👻 Ghost score 0%

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Housecall Pro

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Housecall Pro is a business management software for home service professionals, providing tools for scheduling, dispatching, invoicing, payment collection, and more. It is designed to improve efficiency and profitability for companies in industries such as HVAC, plumbing, electrical, and other home service sectors. The software includes features like QuickBooks integration, enhanced reporting, customer management, and mobile accessibility, and is trusted by thousands of businesses to automate and streamline their operations.

📋 Description

• Lead and manage a team of platform engineers, ensuring timely delivery of platform projects and operational outcomes • Collaborate with engineering teams and stakeholders to understand needs, define requirements, and prioritize work • Ensure infrastructure development best practices, including code reviews, testing, infrastructure as code, and safe progressive rollouts • Mentor and coach engineers and foster personal and technical growth • Monitor progress and remove roadblocks • Facilitate cross-functional collaboration to align platform efforts with business goals • Oversee compute platform technical design and architecture, including container orchestration, autoscaling, and deployment tooling • Promote continuous improvement in operational processes and tools • Manage team performance and provide regular performance reviews • Own platform reliability, including service level objectives, monitoring, and alerting • Lead incident response, run blameless postmortems, and complete follow-up actions • Maintain a healthy on-call rotation across a distributed team • Plan capacity for business growth and manage cloud costs with finance on budgeting and forecasting • Keep the platform current and secure through version upgrades, patching, and security guardrails • Balance support requests, maintenance, and roadmap work • Stay current with industry trends and technologies • Work cross-functionally with engineering, security, and finance to deliver reliable, scalable, cost-efficient infrastructure aligned with business objectives

🎯 Requirements

• 7+ years of experience in infrastructure, platform, or site reliability engineering • 4+ years in a people leadership or management role • Bachelor's degree in Computer Science, Engineering, or equivalent work experience • Strong knowledge of software development methodologies, tools, and processes (i.e., Agile, Scrum, Kanban) • Hands-on experience running Kubernetes in production at scale (i.e., Amazon EKS) • Deep experience with AWS, including compute, networking, and identity and access management • Experience with infrastructure as code and GitOps tools (i.e., Terraform, Terragrunt, ArgoCD) • Experience with version control systems (i.e., Git) and CI/CD pipelines (i.e., GitLab CI) • Experience with observability and monitoring platforms (i.e., Datadog) • Proficiency in scripting and automation languages (i.e., Python, Go, Bash) • Experience managing on-call rotations and leading incident response • Proven track record of delivering complex infrastructure projects on time and within scope • Excellent technical aptitude and project and people management skills • Ability to work and scale within a fast-growing and agile company and think strategically • Proven track record of building a culture that encourages autonomy, innovation, teamwork, and productivity • Excellent written and verbal communication skills • Ability to stay calm and organized under pressure and lead others through production incidents • Experience treating an internal platform as a product, with a focus on developer experience • Familiarity with the runtime behavior of large Ruby on Rails applications • Updated resume translated to English required for consideration

🏖️ Benefits

• Paid holidays • Flexible, take-it-as-you-need-it scheduled time off • MacBook set up and ready from day one • $500 stipend to design your ideal workspace • Culture built on innovation that values big ideas

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