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Customer Service Representative

Job not on LinkedIn

🕒 3 days ago

🇸🇷 Suriname – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇳🇱 Dutch Required

Where this job comes from

Posted on Humus Recruitment N.V.'s careers page, not through a job board

First seen by Remote Rocketship 3 days ago

Still open on Humus Recruitment N.V.'s site. Checked 42 minutes ago.

Logo of Humus Recruitment N.V.

Humus Recruitment N.V.

11 - 50 employees

Founded 2021

💼 Consulting

📦 Logistics

⚖️ Legal

Consulting • Logistics • Legal

Humus Recruitment N. V. is a human resources solution company based in Suriname, dedicated to facilitating the growth of individuals, businesses, and communities through innovative recruitment services. The company emphasizes values such as trust, integrity, and engagement, striving to connect local talent with global opportunities. Humus Recruitment provides a range of services including recruitment consulting, payroll services, career management, and visa immigration services, all aimed at helping clients find the best candidates suited to their strategic needs.

📋 Description

• Contact existing MRA E-Bike Center customers to arrange maintenance services and service checks • Inform customers about required services • Schedule maintenance appointments directly in the planning system • Identify opportunities to fill available workshop capacity • Record callback appointments • Contact customers at agreed times • Accurately document conversation outcomes in the customer management system • Ensure a positive customer experience and efficient appointment scheduling

🎯 Requirements

• Native or fluent Dutch-speaking ability • Full-time availability • Ability to make outbound calls to existing customers • Ability to schedule maintenance appointments in a planning system • Ability to identify opportunities to fill available workshop capacity • Accurate customer follow-up and administration • Ability to record callback appointments and contact customers at agreed times • Ability to document conversations accurately in a customer management system

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