Team and Customer Assistant

🔥 6 hours ago

🇵🇭 Philippines – Remote

💵 A$1.5k - A$2k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

✨ Customer Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Support both Founders with diary management and meeting arrangements, ensuring attendees are fully briefed • Book and coordinate travel schedules for both Founders • Plan key team events • Assist with decks for board reporting and leadership team meetings and follow up on actions • Handle personal administration for both Founders • Forward-plan for both Founders to increase effectiveness • Coordinate and potentially lead ad hoc projects briefed by the Co-Founders • Support effective operation of the executive team • Facilitate and help direct the Team Recognition program • Assist with onboarding schedules for new team members • Manage team KPIs, including KPI tracking and quarterly reviews • Arrange Board and Leadership Team meetings across time zones • Manage customer service systems, email inboxes for Australia, the US and the UK, Gorgias, chatbot and social media • Provide exceptional customer service and optimise customer experiences • Resolve customer problems, questions and comments with tailored solutions • Become an expert on the company’s products, policies, ingredients, packaging and brand ethos • Work with the Quality & Regulatory team to ensure compliance for regulated SPF products • Respond first to Instagram and Facebook inbox and comment queries • Work with the social media team on community programming, content, product-development involvement, and outreach to content creators and influencers

🎯 Requirements

• Philippines-based candidate • At least 2 years of experience as a Virtual Assistant or Customer Service representative • Self-starter, solution-minded, detail-oriented with exceptional organisational and follow-up skills • Ability to efficiently manage and prioritize multiple projects • Strong attention to detail and execution • Ability to think strategically, conceptualize new ideas, initiate change and react to a fast-paced environment • Strong written communication skills and interpersonal capabilities to deliver a professional tone of voice reflective of the brand values • Proficiency in working with numbers and general budget management • Ability to align with Australian business hours, approximately 9 AM–5 PM, Monday to Friday • Willingness to work outside Australian business hours from time to time • Must disclose existing ongoing roles or client work

🏖️ Benefits

• 100% remote work from home • Flexibility in how you manage your time as an independent contractor • Opportunity to work with an innovative Australian beauty and skincare brand • Engagement as an independent contractor