Bilingual Customer Service Representative, Dutch Speaking

🔥 1 hour ago

🌐 Suriname, Aruba, +4 more countries – Remote

🇸🇷 Suriname – Remote 🇦🇼 Aruba – Remote 🇳🇱 Netherlands – Remote 🇧🇪 Belgium – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Answer incoming calls and messages promptly during opening hours, ensuring customers can speak with a real person • Listen carefully to customer inquiries, take clear and accurate notes in GoHighLevel, and explain what happens next • Route inquiries to the appropriate team member, including sales, the project coordinator, or the business owner • Book calls directly into the relevant person's calendar instead of simply forwarding messages • Identify and immediately escalate urgent issues on active renovation projects, such as water leaks, incorrect materials, or wrong tiles installed on-site • Follow the client's written manual and established procedures when handling customer interactions • Ensure every customer inquiry is followed up on and resolved or handed over appropriately • Maintain clear communication with the internal team to ensure customers receive timely updates

🎯 Requirements

• Previous experience in customer service, a call center, or a customer-facing support role • Fluent in Dutch, with the ability to communicate clearly and professionally with customers • Calm, friendly, and confident on the phone, including when dealing with frustrated customers • Strong listening skills and the ability to take accurate notes while managing conversations • Comfortable using software and digital tools; previous CRM experience is an advantage • Experience with GoHighLevel (GHL) is a significant plus • Reliable, organized, and proactive, with a strong sense of ownership over customer inquiries • Able to follow written procedures while using good judgment to identify urgent situations • Strong follow-up skills and a commitment to ensuring no customer inquiry gets overlooked

🏖️ Benefits

• Fully Remote: Work from anywhere with international teams • Career Growth: Join companies in SaaS, MarTech, and B2B services • Peer Community: Connect with high-performing sales professionals in our network • Ongoing Support: Receive guidance from Huzzle before and after placement

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