Customer Success Manager

🕒 March 18

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Act as the primary point of contact for **30–40 B2B clients** • Build strong, long-term client relationships based on **trust, transparency, and performance** • Lead regular client check-ins to review results, gather feedback, and align on strategy • Develop a deep understanding of each client’s **business model, ICP, and lead generation goals** • Design and execute **outbound cold email campaigns** aligned with client objectives • Write compelling, high-converting **cold email copy** • Segment target audiences to maximize campaign relevance and performance • Monitor **deliverability, inboxing, and campaign health** • Apply best practices to minimize bounce rates and avoid spam filters • Analyze campaign performance and identify **optimization opportunities** • Continuously improve campaigns through **A/B testing and iteration** • Refresh messaging to prevent audience fatigue • Proactively identify and resolve issues before escalation • Drive **client satisfaction, retention, and referrals** • Represent the company with professionalism and commercial awareness

🎯 Requirements

• Proven experience in **outbound sales or lead generation** • Hands-on experience with **cold email, LinkedIn outreach, or cold calling** • Strong understanding of **B2B sales funnels and lead generation strategies** • Experience managing **multiple clients or accounts simultaneously** • Excellent communication and client management skills • Strong **analytical thinking and problem-solving abilities** • Comfortable working in a **fast-paced startup environment** • Willingness to work flexible hours aligned with **CST timezone** • **Technical Tools Experience (Preferred):** • Airtable • Smartlead • Instantly • Apollo • Clay • **Nice to Have** • Experience working in a **B2B lead generation agency** • Background in managing **high-volume client portfolios** • Advanced knowledge of **email deliverability and outbound infrastructure**

🏖️ Benefits

• 💻 Fully Remote: Work from anywhere with international teams • 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services • 🤝 Peer Community: Connect with high-performing sales professionals in our network • 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement • 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals