Cloud Marketplace & Partner Incentives Operations Specialist

Job not on LinkedIn

🔥 49 minutes ago

🇨🇴 Colombia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Maintain and coordinate Hyland's listings across AWS, Microsoft Azure, and Google Cloud Marketplaces • Ensure accuracy of descriptions, pricing, categorization, and supporting documentation aligned to product launches and go-to-market activities • Execute operational processes for private offers, standard marketplace transactions, renewals, and co-sell opportunities • Partner with Deal Desk, Revenue Operations, Finance, and Legal • Perform monthly marketplace revenue reconciliation, invoicing validation, transaction reporting, and issue resolution • Administer hyperscaler incentive and funding programs, including submissions, documentation, deadline tracking, utilization reporting, and reconciliation • Maintain audit-ready records and controls • Administer WorkSpan, including user access, configuration, data quality, operational support, and process documentation • Coordinate integration and automation improvements with IT and Salesforce delivery teams • Develop and maintain dashboards and recurring reports for marketplace transactions, co-sell activity, incentive submissions, and funding utilization • Analyze data to identify gaps and recommend process improvements that reduce manual effort and strengthen controls

🎯 Requirements

• 4–6 years of experience in cloud marketplace operations, sales operations, partner operations, co-sell operations, or incentive and funding program administration • Direct experience administering listings or transactions within AWS Marketplace or Microsoft Azure Marketplace • Experience administering WorkSpan, Tackle.io, Labra, or an equivalent co-sell or marketplace platform • Experience with Salesforce and data-visualization tools such as Power BI or Tableau • Proven ability to develop operational dashboards, KPIs, and recurring reports that support business decision-making • Experience with AWS Partner Network, AWS ACE, Microsoft Partner Center, or comparable hyperscaler partner platforms • Relevant AWS or Microsoft partner or cloud certification • Experience with marketplace transaction processes including private offers, contracts, renewals, invoicing, or revenue reconciliation • Experience administering market development funding, co-sell, or partner funding programs including submission, tracking, and reconciliation • Strong analytical mindset with the ability to identify process gaps and recommend scalable operational improvements

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and community giving campaigns • Inclusive workplace culture

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