Infrastructure Engineer

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 10%

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Recommend and lead projects involving the design, build, and implementation of complex technology platforms and solutions • Install, upgrade, and modernize servers and systems across the enterprise infrastructure environment • Troubleshoot and resolve complex or escalated issues and outages • Perform problem-solving, root-cause, and post-mortem analyses • Drive security improvements and maintain a high security posture across infrastructure environments • Gather data, identify and evaluate system requirements, and develop documentation standards • Compose documentation for servers, network equipment, and configurations • Design and implement backup and disaster recovery solutions • Lead testing and execution of disaster recovery plans and procedures • Ensure business continuity and identify continuous improvement opportunities • Advise stakeholders and leadership across complex infrastructure environments • Mentor, coach, and develop team members • Contribute through knowledge sharing, best-practice coaching, audit automation, and infrastructure efficiency recommendations

🎯 Requirements

• Significant experience as an Infrastructure Engineer • Expertise in Microsoft Windows network environments and strong working knowledge of systems administration • Proficiency in Microsoft Windows or macOS and Microsoft Office • Significant experience with public cloud solutions, virtualization technologies, and server operating systems • Ability to lead and deliver large-scale, complex infrastructure projects independently • Significant hands-on experience with Citrix, NetApp, and Linux in enterprise production environments • Ability to troubleshoot and resolve complex or escalated issues and outages • Excellent oral and written communication skills • Excellent data gathering, interviewing, analytical, and problem-solving skills • Strong customer service orientation and exceptional attention to detail • Excellent leadership, sound judgment, and business and technology acumen • Ability to mentor, coach, and provide timely feedback to team members • Experience designing and implementing backup and disaster recovery solutions • Experience participating in and driving server and environment audits for compliance • Experience identifying and implementing audit automation capabilities • Ability to operate as a trusted advisor to stakeholders and leadership • Experience developing and enforcing internal documentation standards • Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform the principal duties of the role • Proven track record of thriving in fast-paced, deadline-driven environments

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supported by the company

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