Manager, Site Engagement Liaison

🔥 0 minutes ago

🌐 Serbia, Turkey – Remote

🇷🇸 Serbia – Remote 🇹🇷 Turkey – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Build and maintain strong relationships with investigators, site staff, and key stakeholders to support successful study delivery • Act as the primary liaison between sites, CRO partners, and internal study teams • Evaluate site capabilities and performance to support site identification, feasibility, and selection activities • Oversee site-level study start-up, activation, conduct, and close-out activities • Support site contracting and activation activities with internal teams and external vendors • Monitor site performance, recruitment, enrollment, quality, and compliance metrics • Drive site engagement strategies and develop action plans to improve site performance, recruitment, and retention • Provide oversight of CRO-delivered site management activities and ensure compliance with ICH-GCP, regulatory requirements, and company procedures • Collaborate with Clinical Operations, Study Management, Medical Affairs, Regulatory Affairs, and other cross-functional stakeholders • Utilize site and study performance data to identify trends, support decision-making, and contribute to continuous process improvement • Oversee scientific operations workstreams and ensure deliverables meet quality and timeline expectations • Manage competing priorities and develop your team

🎯 Requirements

• Degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific discipline • 8+ years of clinical research experience within a CRO, pharmaceutical, biotechnology, or healthcare environment, including site management, site oversight, monitoring, clinical operations, or study management • Strong understanding of clinical trial conduct, global drug development, ICH-GCP, and applicable regulatory requirements • Experience working with and overseeing CROs and external vendors • Proven ability to build strong relationships with investigators, site personnel, and cross-functional stakeholders • Strong analytical, risk management, problem-solving, and decision-making skills • Excellent communication, stakeholder management, and organizational abilities • Experience supporting study start-up, site activation, recruitment, enrollment, and site performance management • Ability to travel domestically and internationally up to 50% • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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