Veterinary Diagnostic Consultant

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🔬 Science

🤝 B2B

💰 Seed on 1984-02

Healthcare • Science • B2B

IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.

📋 Description

• Create relationships with customers through knowledgeable interactions, business discussions, and educational interactions • Acquire new business within the existing customer base and acquire new customers to increase territory revenue • Build customer loyalty through effective use of IDEXX in-house and reference laboratory diagnostic products and services • Increase diagnostic revenue year over year in a specific territory • Translate customer needs into diagnostic solutions • Sell diagnostic equipment, tests, and services • Increase utilization of in-house diagnostic tests, assays, instrument consumables, reference laboratory profiles, and advanced tests • Achieve quarterly and annual revenue and growth goals through new account acquisition and existing account development • Utilize IDEXX specialists to assist with acquiring new business • Educate and train veterinary clinic staff on products, services, and marketing initiatives • Develop and grow partnerships with veterinary practice staff • Represent IDEXX mission, values, and principles in customer and market interactions • Complete sales administration, Beacon requirements, and territory management activities • Attend trade shows and educational events • Maintain medical and technical knowledge and verbal fluency regarding the industry and IDEXX products and services • Manage territory coverage and account planning • Define and verify customer needs and expectations; communicate needs and issues to marketing and business unit management • Communicate competitive issues to marketing and business unit management • Coordinate with laboratory operations to address customer questions and service issues • Manage IDEXX expenses and resources according to company guidelines

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience required • Demonstrated strong sales and closing skills • Documented track record of achieving sales goals • Strong communication, influencing, and negotiation skills • Ability to develop, grow, and manage customer relationships • Ability to understand customer needs and develop customer-specific solutions • Ability to solve customer problems creatively with team partners • Professional maturity and ability to work independently and in team-oriented environments • Passion for business and drive to achieve results • Integrity and ability to keep commitments • Ability to model and authentically support IDEXX mission, values, and principles • Solid computer skills and ability to use sales information management databases • Strong interpersonal, collaboration, and teamwork skills • Detailed and organized with ability to multitask • Solid analytical skills and ability to analyze and understand customer sales data • Knowledge of veterinary industry and/or veterinary diagnostics preferred • Valid driver's license required • Overnight travel, some weekend work, and extensive car travel • Ability to lift up to 60 pounds • Exposure to veterinary clinics • Some field sales and/or equivalent inside sales experience • Demonstrated sales and customer relationship skills • Solid knowledge of IDEXX products and services and/or equivalent external experience • Typically 3–5 years of field and/or equivalent inside sales experience • Relevant sales experience preferred • Scientific, medical, and/or technical background, training, and/or experience preferred • Veterinary clinic experience a plus