IDS Comercial
1001 - 5000 employees
Founded 1982
🤖 Artificial Intelligence
🏢 Enterprise
💼 Consulting
Artificial Intelligence • Enterprise • Consulting
IDS Comercial is an IT services and digital transformation firm that helps organizations accelerate their digital evolution using technology, data and applied intelligence. The company promotes AI-powered solutions (MAIA framework) for software lifecycle acceleration, governance and automation, and offers services including AI-powered digital transformation, data & analytics, application development & maintenance, hyperautomation & low-code, cloud infrastructure, and enterprise application implementation and consulting. IDS Comercial serves enterprise clients across Banking, Insurance, Retail & Logistics, Consumer Goods, Pension funds, Brokerage, Manufacturing & Energy, and Telco. The firm highlights 44+ years of experience and about 2,500 specialists across several countries (Costa Rica, Peru, Colombia are listed).
Gestor de Incidentes
Job not on LinkedIn
🔥 36 minutes ago
🇨🇷 Costa Rica – Remote
💵 $1 - $11 / hour
⏰ Full Time
🟢 Junior
🚨 Incident Response Analyst
🚫👨🎓 No degree required
👻 Ghost score 0%
🗣️🇪🇸 Spanish Required
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IDS Comercial
1001 - 5000 employees
Founded 1982
🤖 Artificial Intelligence
🏢 Enterprise
💼 Consulting
Artificial Intelligence • Enterprise • Consulting
IDS Comercial is an IT services and digital transformation firm that helps organizations accelerate their digital evolution using technology, data and applied intelligence. The company promotes AI-powered solutions (MAIA framework) for software lifecycle acceleration, governance and automation, and offers services including AI-powered digital transformation, data & analytics, application development & maintenance, hyperautomation & low-code, cloud infrastructure, and enterprise application implementation and consulting. IDS Comercial serves enterprise clients across Banking, Insurance, Retail & Logistics, Consumer Goods, Pension funds, Brokerage, Manufacturing & Energy, and Telco. The firm highlights 44+ years of experience and about 2,500 specialists across several countries (Costa Rica, Peru, Colombia are listed).
📋 Description
• Gestionar incidentes en un entorno de soporte técnico • Coordinar y comunicarse con múltiples stakeholders • Aplicar pensamiento estratégico y táctico a la gestión de incidentes
🎯 Requirements
• Experiencia en ambientes de soporte técnico • Mínimo 1-2 años de experiencia • Conocimiento y práctica comprobada en roles de Gestión de Cambio o Gestión de Liberaciones – Es un PLUS • Certificación ITIL – deseable pero no obligatorio • Habilidad de comunicación con múltiples stakeholders • Pensamiento estratégico y táctico • Altos deseos de superación
🏖️ Benefits
• Crecimiento profesional • Trabajo remoto • Programas de capacitaciones • Plan Médico Empresarial • Convenios y descuentos comerciales y educativos • Previplan • Salario competitivo • Prestaciones de ley
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