Level 2 Desktop Support Engineer

Job not on LinkedIn

🔥 4 minutes ago

🇲🇦 Morocco – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Inetum

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Post-IPO Equity on 2007-03

Consulting • Healthcare • Insurance

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

📋 Description

• Handle incidents and requests through ServiceNow tickets • Resolve incidents or escalate them with the relevant analysis and supporting information • Draft documentation and procedures • Qualify and test hardware, technical software, and business applications • Provide Level 2 support for desktop environments • Design technical solutions for physical and virtual desktop environments • Assess the impact of integrating hardware and software • Write instructions and monitor the progress of assigned topics • Maintain and regularly update related documentation • Participate in on-call rotations and perform work outside regular business hours

🎯 Requirements

• Experience with or knowledge of Windows 10 • Experience with or knowledge of Office 365 • Incident management • Technical documentation writing • Desktop troubleshooting • Written and spoken English • Self-reliance and attention to detail • Curiosity and team spirit • Microsoft 365 • SCCM • ServiceNow • PowerShell • Master's degree in Desktop Engineering

🏖️ Benefits

• Remote work days available at the request of the employer or client • On-call rotations and work outside regular business hours • Technology monitoring and staying up to date with industry developments • Opportunities to work for a leading European digital services provider operating in 19 countries

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume