Creative Director

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Insider One

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

📣 Marketing

💼 Consulting

☁️ SaaS

💰 $500M Series E on 2024-12

Marketing • Consulting • SaaS

Insider One is an AI-native customer engagement and personalization platform delivered as SaaS. It provides a unified customer data platform (CDP), personalization, journey orchestration, reporting/analytics, and behavioral insights, and connects to 100+ integrations to support multichannel marketing across web, email, mobile apps, site search, SMS/RCS, WhatsApp, push, and conversational CX. The platform targets marketing and customer engagement teams at enterprise and e-commerce brands to improve engagement, conversions, and lifetime value.

📋 Description

• Lead and scale Insider’s global creative function—guiding vision, setting standards, and elevating execution across all marketing touchpoints. • Own and evolve Insider’s visual identity and brand systems, for campaigns, events, paid media, website, and product storytelling. • Build and manage a high-performing hybrid team of in-house designers and freelancers to execute across multiple time zones and projects. • Collaborate closely with cross-functional partners to co-own and deliver high-impact campaigns and design assets. • Translate briefs and business needs into creative direction that inspires, performs, and scales. • Ensure every design decision reflects an eye for detail, a deep understanding of our brand, and a strong sense of craft. • Manage creative budget, resources, timelines, and priorities with ruthless clarity. • Establish workflows and systems that enable us to move quickly without compromising quality. • Provide thoughtful, candid feedback that grows people and sharpens the work. • Champion the brand internally and externally ensuring consistency and clarity across every execution, big or small.

🎯 Requirements

• 10+ years of experience in creative, brand, or design roles with at least 2 years in a leadership capacity within fast-growth B2B SaaS or agency environments. • A portfolio that demonstrates deep expertise in branding, marketing campaigns, and design systems. • Meticulous attention to detail, whether reviewing a campaign concept or an event booth mock-up. • A track record of extreme accountability, owning creative outputs end-to-end, from ideation to execution to post-launch optimization. • Proven AI adoption across brand systems to scale output while maintaining standards. • Proven leadership skills with experience managing multi-disciplinary teams, freelancers, and agencies across time zones. • Comfort working with ambiguity and speed, while bringing clarity and direction to the team. • Strong creative instincts paired with business acumen; you understand how to use design to solve real business problems. • Excellent collaboration and communication skills, especially when co-owning projects with other departments and presenting to senior stakeholders. • Confident managing creative budgets, tooling, and resource planning. • Experience implementing scalable design operations and feedback loops. • Obsession with elevating the brand and creative output across every channel. • Passion for storytelling, customer experience, and high-performance design. • Comfortable working across multiple time zones and flexing hours when needed to meet critical milestones.

🏖️ Benefits

• Enjoy a monthly meal allowance designed to enhance your daily routine. • Access comprehensive private health insurance. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola, and CloudGuru. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories. • Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.