Graduate Scholarship Holder – Data Analytics, Generative AI, Customer Journey

Job not on LinkedIn

🕒 May 19

🇧🇷 Brazil – Remote

💵 R$7k / month

⏰ Full Time

⚪️ Entry-level

📉 Data Analyst

👻 Ghost score 30%

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Instituto Euvaldo Lodi

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1969

🤝 B2B

📚 Education

💼 Consulting

B2B • Education • Consulting

IEL - Instituto Euvaldo Lodi is a Brazilian institute linked to the Sistema Indústria (CNI/SENAI/SESI) that supports industry by promoting innovation, workforce development, and stronger ties between companies, universities and research institutions. It provides services such as corporate training, professional qualification, internships and student-business integration, technology and management support, and programs to increase industrial competitiveness and knowledge transfer. IEL operates as a business-facing organization focused on improving industry performance and linking academic and technological resources to companies.

📋 Description

• Build connectors and automated checks in Big Data to validate report facts (payment, amount, channel, status, dates). • Model and implement a 360° Timeline by integrating transactional events and customer interactions. • Integrate multiple internal sources into a unified view of the customer journey with end-to-end traceability. • Operationalize the recurring routine "new case → dossier → checks → timeline → cause → recommendation." • Implement dashboards and metrics to support decisions for process, system and communication improvements.

🎯 Requirements

• Education: Bachelor's degree • Degree areas: Computer Science, Engineering, Information Systems, Data Science or related fields. • Strong programming skills in Python and SQL. • Experience building pipelines and writing queries in Big Data environments. • Event-driven data modeling (timeline, temporal ordering, joins across heterogeneous sources). • Familiarity with integrating multiple internal data sources. • Version control with Git and pipeline documentation. • Experience with Spark/PySpark, Hive or equivalent corporate Big Data environments. • Familiarity with visualization tools (Power BI, Tableau or similar) for executive dashboards. • Knowledge of pipeline orchestration (Airflow or equivalent). • Previous experience in the financial/banking sector or in customer service/journey operations. • Basic knowledge of NLP/LLMs for integration with the "Mestre" front. • Knowledge of Brazil's General Data Protection Law (LGPD) and handling of sensitive data.

🏖️ Benefits

• Stipend: BRL 7,000.00 • Availability: 40 hours per week • Duration: 12 months

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